{"id":1708,"date":"2025-01-02T12:20:22","date_gmt":"2025-01-02T12:20:22","guid":{"rendered":"https:\/\/interkeykb.eoceandemo.com\/?p=1708"},"modified":"2025-10-02T05:37:40","modified_gmt":"2025-10-02T05:37:40","slug":"utility-template-library","status":"publish","type":"post","link":"https:\/\/help.eocean.net\/knowledge\/utility-template-library\/","title":{"rendered":"Utility Template Library"},"content":{"rendered":"<div id=\"pl-gb1708-69dc019f5eafa\"  class=\"panel-layout\" ><div id=\"pg-gb1708-69dc019f5eafa-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-gb1708-69dc019f5eafa-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb1708-69dc019f5eafa-0-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"0\" ><div id=\"pl-w675fe75737088\"  class=\"panel-layout\" ><div id=\"pg-w675fe75737088-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w675fe75737088-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w675fe75737088-0-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"textwidget custom-html-widget\"><div class=\"inner_banner_section\">\n   <div class=\"custom_container\">\n      <div class=\"search_box_section\">\n\t\t\t\t\t<div class=\"asl_w_container asl_w_container_1\" data-id=\"1\" data-instance=\"1\">\n\t<div id='ajaxsearchlite1'\n\t\tdata-id=\"1\"\n\t\tdata-instance=\"1\"\n\t\tclass=\"asl_w asl_m asl_m_1 asl_m_1_1\">\n\t\t<div class=\"probox\">\n\n\t\n\t<div class='prosettings' style='display:none;' data-opened=0>\n\t\t\t\t<div class='innericon'>\n\t\t\t<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\" enable-background=\"new 0 0 512 512\" xml:space=\"preserve\">\n\t\t\t\t\t<polygon transform = \"rotate(90 256 256)\" points=\"142.332,104.886 197.48,50 402.5,256 197.48,462 142.332,407.113 292.727,256 \"\/>\n\t\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/div>\n\n\t\n\t\n\t<div class='proinput'>\n\t\t<form role=\"search\" action='#' autocomplete=\"off\"\n\t\t\t\taria-label=\"Search form\">\n\t\t\t<input aria-label=\"Search input\"\n\t\t\t\t\ttype='search' class='orig'\n\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\tname='phrase'\n\t\t\t\t\tplaceholder='Search for Answers'\n\t\t\t\t\tvalue=''\n\t\t\t\t\tautocomplete=\"off\"\/>\n\t\t\t<input aria-label=\"Search autocomplete\"\n\t\t\t\t\ttype='text'\n\t\t\t\t\tclass='autocomplete'\n\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\tname='phrase'\n\t\t\t\t\tvalue=''\n\t\t\t\t\tautocomplete=\"off\" disabled\/>\n\t\t\t<input type='submit' value=\"Start search\" style='width:0; height: 0; visibility: hidden;'>\n\t\t<\/form>\n\t<\/div>\n\n\t\n\t\n\t<button class='promagnifier' tabindex=\"0\" aria-label=\"Search magnifier\">\n\t\t\t\t<span class='innericon' style=\"display:block;\">\n\t\t\t<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\" enable-background=\"new 0 0 512 512\" xml:space=\"preserve\">\n\t\t\t\t\t<path d=\"M460.355,421.59L353.844,315.078c20.041-27.553,31.885-61.437,31.885-98.037\n\t\t\t\t\t\tC385.729,124.934,310.793,50,218.686,50C126.58,50,51.645,124.934,51.645,217.041c0,92.106,74.936,167.041,167.041,167.041\n\t\t\t\t\t\tc34.912,0,67.352-10.773,94.184-29.158L419.945,462L460.355,421.59z M100.631,217.041c0-65.096,52.959-118.056,118.055-118.056\n\t\t\t\t\t\tc65.098,0,118.057,52.959,118.057,118.056c0,65.096-52.959,118.056-118.057,118.056C153.59,335.097,100.631,282.137,100.631,217.041\n\t\t\t\t\t\tz\"\/>\n\t\t\t\t<\/svg>\n\t\t<\/span>\n\t<\/button>\n\n\t\n\t\n\t<div class='proloading'>\n\n\t\t<div class=\"asl_loader\"><div class=\"asl_loader-inner asl_simple-circle\"><\/div><\/div>\n\n\t\t\t<\/div>\n\n\t\t\t<div class='proclose'>\n\t\t\t<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\"\n\t\t\t\ty=\"0px\"\n\t\t\t\twidth=\"12\" height=\"12\" viewBox=\"0 0 512 512\" enable-background=\"new 0 0 512 512\"\n\t\t\t\txml:space=\"preserve\">\n\t\t\t\t<polygon points=\"438.393,374.595 319.757,255.977 438.378,137.348 374.595,73.607 255.995,192.225 137.375,73.622 73.607,137.352 192.246,255.983 73.622,374.625 137.352,438.393 256.002,319.734 374.652,438.378 \"\/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\n\t\n<\/div>\t<\/div>\n\t<div class='asl_data_container' style=\"display:none !important;\">\n\t\t<div class=\"asl_init_data wpdreams_asl_data_ct\"\n\tstyle=\"display:none !important;\"\n\tid=\"asl_init_id_1\"\n\tdata-asl-id=\"1\"\n\tdata-asl-instance=\"1\"\n\tdata-settings=\"{&quot;homeurl&quot;:&quot;https:\\\/\\\/help.eocean.net\\\/knowledge\\\/&quot;,&quot;resultstype&quot;:&quot;vertical&quot;,&quot;resultsposition&quot;:&quot;hover&quot;,&quot;itemscount&quot;:4,&quot;charcount&quot;:0,&quot;highlight&quot;:false,&quot;highlightWholewords&quot;:true,&quot;singleHighlight&quot;:false,&quot;scrollToResults&quot;:{&quot;enabled&quot;:false,&quot;offset&quot;:0},&quot;resultareaclickable&quot;:1,&quot;autocomplete&quot;:{&quot;enabled&quot;:false,&quot;lang&quot;:&quot;en&quot;,&quot;trigger_charcount&quot;:0},&quot;mobile&quot;:{&quot;menu_selector&quot;:&quot;#menu-toggle, .menu-toggle&quot;},&quot;trigger&quot;:{&quot;click&quot;:&quot;results_page&quot;,&quot;click_location&quot;:&quot;same&quot;,&quot;update_href&quot;:false,&quot;return&quot;:&quot;results_page&quot;,&quot;return_location&quot;:&quot;same&quot;,&quot;facet&quot;:true,&quot;type&quot;:true,&quot;redirect_url&quot;:&quot;?s={phrase}&quot;,&quot;delay&quot;:300},&quot;animations&quot;:{&quot;pc&quot;:{&quot;settings&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;results&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;items&quot;:&quot;voidanim&quot;},&quot;mob&quot;:{&quot;settings&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;results&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;items&quot;:&quot;voidanim&quot;}},&quot;autop&quot;:{&quot;state&quot;:true,&quot;phrase&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;},&quot;resPage&quot;:{&quot;useAjax&quot;:false,&quot;selector&quot;:&quot;#main&quot;,&quot;trigger_type&quot;:true,&quot;trigger_facet&quot;:true,&quot;trigger_magnifier&quot;:false,&quot;trigger_return&quot;:false},&quot;resultsSnapTo&quot;:&quot;left&quot;,&quot;results&quot;:{&quot;width&quot;:&quot;auto&quot;,&quot;width_tablet&quot;:&quot;auto&quot;,&quot;width_phone&quot;:&quot;auto&quot;},&quot;settingsimagepos&quot;:&quot;right&quot;,&quot;closeOnDocClick&quot;:true,&quot;overridewpdefault&quot;:false,&quot;override_method&quot;:&quot;get&quot;}\"><\/div>\n\t<div id=\"asl_hidden_data\">\n\t\t<svg style=\"position:absolute\" height=\"0\" width=\"0\">\n\t\t\t<filter id=\"aslblur\">\n\t\t\t\t<feGaussianBlur in=\"SourceGraphic\" stdDeviation=\"4\"\/>\n\t\t\t<\/filter>\n\t\t<\/svg>\n\t\t<svg style=\"position:absolute\" height=\"0\" width=\"0\">\n\t\t\t<filter id=\"no_aslblur\"><\/filter>\n\t\t<\/svg>\n\t<\/div>\n\t<\/div>\n\n\t<div id='ajaxsearchliteres1'\n\tclass='vertical wpdreams_asl_results asl_w asl_r asl_r_1 asl_r_1_1'>\n\n\t\n\t<div class=\"results\">\n\n\t\t\n\t\t<div class=\"resdrg\">\n\t\t<\/div>\n\n\t\t\n\t<\/div>\n\n\t\n\t\n<\/div>\n\n\t<div id='__original__ajaxsearchlitesettings1'\n\t\tdata-id=\"1\"\n\t\tclass=\"searchsettings wpdreams_asl_settings asl_w asl_s asl_s_1\">\n\t\t<form name='options'\n\t\taria-label=\"Search settings form\"\n\t\tautocomplete = 'off'>\n\n\t\n\t\n\t<input type=\"hidden\" name=\"filters_changed\" style=\"display:none;\" value=\"0\">\n\t<input type=\"hidden\" name=\"filters_initial\" style=\"display:none;\" value=\"1\">\n\n\t<div class=\"asl_option_inner hiddend\">\n\t\t<input type='hidden' name='qtranslate_lang' id='qtranslate_lang'\n\t\t\t\tvalue='0'\/>\n\t<\/div>\n\n\t\n\t\n\t<fieldset class=\"asl_sett_scroll\">\n\t\t<legend style=\"display: none;\">Generic selectors<\/legend>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"exact\"\n\t\t\t\t\t\taria-label=\"Exact matches only\"\n\t\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tExact matches only\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"title\"\n\t\t\t\t\t\taria-label=\"Search in title\"\n\t\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tSearch in title\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"content\"\n\t\t\t\t\t\taria-label=\"Search in content\"\n\t\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tSearch in content\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option_inner hiddend\">\n\t\t\t<input type=\"checkbox\" value=\"excerpt\"\n\t\t\t\t\taria-label=\"Search in excerpt\"\n\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t<\/div>\n\t<\/fieldset>\n\t<fieldset class=\"asl_sett_scroll\">\n\t\t<legend style=\"display: none;\">Post Type Selectors<\/legend>\n\t\t\t\t\t<div class=\"asl_option_inner hiddend\">\n\t\t\t\t<input type=\"checkbox\" value=\"post\"\n\t\t\t\t\t\taria-label=\"Hidden option, ignore please\"\n\t\t\t\t\t\tname=\"customset[]\" checked=\"checked\"\/>\n\t\t\t<\/div>\n\t\t\t\t<\/fieldset>\n\t<\/form>\n\t<\/div>\n<\/div>\n\n      <\/div>\n   <\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div id=\"pl-gb1708-69dc019f5edfd\"  class=\"panel-layout\" ><div id=\"pg-gb1708-69dc019f5edfd-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-gb1708-69dc019f5edfd-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb1708-69dc019f5edfd-0-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"mobile_section custom_container panel-widget-style panel-widget-style-for-gb1708-69dc019f5edfd-0-0-0\" ><div id=\"pl-w68da839f9af8a\"  class=\"panel-layout\" ><div id=\"pg-w68da839f9af8a-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w68da839f9af8a-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68da839f9af8a-0-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"textwidget custom-html-widget\">[mobile_menu]<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div id=\"pl-gb1708-69dc019f5f01d\"  class=\"panel-layout\" ><div id=\"pg-gb1708-69dc019f5f01d-0\"  class=\"panel-grid panel-has-style\" ><div class=\"custom_container panel-row-style panel-row-style-for-gb1708-69dc019f5f01d-0\" ><div id=\"pgc-gb1708-69dc019f5f01d-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb1708-69dc019f5f01d-0-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"0\" ><div id=\"pl-w68de0fa3b0c1c\"  class=\"panel-layout\" ><div id=\"pg-w68de0fa3b0c1c-0\"  class=\"panel-grid panel-has-style\" ><div class=\"getting_started_section panel-row-style panel-row-style-for-w68de0fa3b0c1c-0\" ><div id=\"pgc-w68de0fa3b0c1c-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68de0fa3b0c1c-0-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"0\" ><div id=\"pl-w68de0fa3b0c26\"  class=\"panel-layout\" ><div id=\"pg-w68de0fa3b0c26-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w68de0fa3b0c26-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68de0fa3b0c26-0-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"textwidget custom-html-widget\"><div class=\"breadcrumb_section\">\n\t<ul>\n\t\t<li>\n\t\t\t<a href=\"\/\">Help Center<\/a>\n\t\t<\/li>\n\t\t<i class=\"fa fa-chevron-right\"><\/i>\n\t\t<li>\n\t\t\t<p>Template Manager<\/p>\n\t\t<\/li>\n\t<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-w68de0fa3b0c26-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w68de0fa3b0c26-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68de0fa3b0c26-1-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"textwidget custom-html-widget\"><ul class=\"left-menu\"><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/campaign-manager\/\">Campaign Manager<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/chat-manager\/\">Chat Manager<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/chatbot-builder\/\">ChatBot Builder<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/digital-connect-api-docs\/\">Digital Connect API Docs<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/getting-started\/\">Getting Started<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/insights\/\">Insights<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/integrations\/\">Integrations<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/plans-pricing\/\">Plans Pricing<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/sms-service\/\">SMS Service<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/support-channel\/\">Support Channel<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/template-manager\/\">Template Manager<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/users-and-teams\/\">Users and Teams<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/whatsapp-business-platform\/\">Whatsapp Business Platform<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/whatsapp-manager\/\">WhatsApp Manager<\/a><\/div><\/li><\/ul><\/div><\/div><\/div><div id=\"pgc-w68de0fa3b0c26-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-w68de0fa3b0c26-1-1-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"2\" ><div class=\"textwidget custom-html-widget\"><div class=\"menu_page_inner_section\">\n\t<h1 style=\"margin-bottom: 20px;\">\n\t\tUtility Template Library\n\t<\/h1>\n\t\n\t<h3 style=\"margin-bottom: 40px;\">\n\t\tUtility templates are triggered by user action or request. The Utility Template Library offers pre-written templates for common use cases like payment reminders and delivery updates, enhancing ease and agility in template creation.\n\t<\/h3>\n\t\n\t<p style=\"margin-bottom: 40px;\">\n\t\tThe Template Library, available in the <strong>Template Manager<\/strong>, provides pre-written templates categorized as utility. You can access and use these pre-approved templates without needing additional approval. Although the content is fixed, the parameters can be customized to suit specific business or user information.\n\t<\/p>\n\t\n\t<p style=\"margin-bottom: 15px;\">\n\t\t<strong>Creating Templates via Template Manager<\/strong>\n\t<\/p>\n\t\n\t<ul style=\"margin-bottom: 20px;\">\n\t\t<li>\n\t\t\tIn Digital Connect&#8217;s sidebar, select <strong>Template Manager<\/strong> and click <strong>Create Template<\/strong>.\n\t\t<\/li>\n\t<\/ul>\n\t\n\t<img decoding=\"async\" style=\"width: 100%;margin-bottom: 20px\" src=\"https:\/\/help.eocean.net\/knowledge\/wp-content\/uploads\/2025\/09\/Create-template-template-library-2.webp\" \/>\n\t\n\t<ul style=\"margin-bottom: 20px;\">\n\t\t<li>\n\t\t\tUnder Browse the WhatsApp Template Library, select <strong>Browse Templates<\/strong>.\n\t\t<\/li>\n\t<\/ul>\n\t\n\t<img decoding=\"async\" style=\"width: 100%;margin-bottom: 20px\" src=\"https:\/\/help.eocean.net\/knowledge\/wp-content\/uploads\/2025\/09\/browse-template-template-library-2.webp\" \/>\n\t\n\t<ul style=\"margin-bottom: 20px;\">\n\t\t<li>\n\t\t\tYou will now see all currently available utility templates. Use the search bar to search by topic or use case, or use the drop-down options on the sidebar to filter the results.\n\t\t<\/li>\n\t<\/ul>\n\t\n\t<div class=\"badge_section\" style=\"margin: 10px 0px;background-color: #e5f8f6;border-left: 5px solid #7fded2;\">\n\t\t<p>\n\t\t\tNote that hovering over a template will show the values of its parameters.\n\t\t<\/p>\n\t<\/div>\n\t\n\t<img decoding=\"async\" style=\"width: 100%;margin-bottom: 20px\" src=\"https:\/\/help.eocean.net\/knowledge\/wp-content\/uploads\/2025\/09\/see-templates-template-library-2.webp\" \/>\n\t\n\t<ul style=\"margin-bottom: 30px;\">\n\t\t<li>\n\t\t\tTo create a template, select one by clicking on it. Then, add the name of your template, select the language, and fill in the button details. Once you complete these steps, click Submit.\n\t\t<\/li>\n\t<\/ul>\n\t\n\t<div class=\"badge_section\" style=\"margin: 10px 0px;background-color: #e5f8f6;border-left: 5px solid #7fded2;\">\n\t\t<p>\n\t\t\tNote: If you choose <strong>Customize Template<\/strong>, your template will need to go through a review before you can send messages.\n\t\t<\/p>\n\t<\/div>\n\t\n\t<img decoding=\"async\" style=\"width: 100%;margin-bottom: 40px\" src=\"https:\/\/help.eocean.net\/knowledge\/wp-content\/uploads\/2025\/09\/fill-template-template-library-2.webp\" \/>\n\t\n\t<p style=\"margin-bottom: 15px;\">\n\t\t<b>Template Parameters and Restrictions<\/b>\n\t<\/p>\n\t\n\t<div style=\"display: flex;\">\n\t\t<img decoding=\"async\" style=\"width: 50%;\" src=\"https:\/\/help.eocean.net\/knowledge\/wp-content\/uploads\/2025\/09\/439244745_964434859015727_8638112227942476772_n-png-1-2.webp\" \/>\n\t\t<img decoding=\"async\" style=\"width: 50%;\" src=\"https:\/\/help.eocean.net\/knowledge\/wp-content\/uploads\/2025\/09\/439287368_1206047533728336_899983653773723074_n-png-1-2.webp\" \/>\n\t<\/div>\n\t\n\t<p style=\"margin-bottom: 10px;\">\n\t\tThe templates in the library contain both fixed content and parameters. The parameters represent spaces in the template where variable information can be inserted, such as names, addresses, and phone numbers.\n\t<\/p>\n\t\n\t<p style=\"margin-bottom: 10px;\">\n\t\tIn the example above, parameters like the name Jim or the business name CS Mutual can be modified to accept variables like your customer&#8217;s name and your business&#8217;s name.\n\t<\/p>\n\t\n\t<p style=\"margin-bottom: 40px;\">\n\t\tMessages sent using templates from Utility Template Library are subject to parameter checks during send time. Values used in parameters that are outside of the established ranges listed below will cause the message send to fail.\n\t<\/p>\n\t\n\t<p>\n\t\tFor additional information, refer to <a href=\"https:\/\/developers.facebook.com\/docs\/whatsapp\/cloud-api\/guides\/send-message-templates\/template-library\">Meta&#8217;s official documentation<\/a>\n\t<\/p>\n\t\n\t[feedback_form]\n\t\n\t[related_articles]\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Template Manager<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[12],"tags":[],"class_list":["post-1708","post","type-post","status-publish","format-standard","hentry","category-template-manager"],"_links":{"self":[{"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/posts\/1708","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/comments?post=1708"}],"version-history":[{"count":2,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/posts\/1708\/revisions"}],"predecessor-version":[{"id":3228,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/posts\/1708\/revisions\/3228"}],"wp:attachment":[{"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/media?parent=1708"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/categories?post=1708"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/tags?post=1708"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}