{"id":923,"date":"2024-12-11T08:52:48","date_gmt":"2024-12-11T08:52:48","guid":{"rendered":"https:\/\/interkeykb.eoceandemo.com\/?p=923"},"modified":"2025-10-01T13:26:00","modified_gmt":"2025-10-01T13:26:00","slug":"setup-platform-preferences","status":"publish","type":"post","link":"https:\/\/help.eocean.net\/knowledge\/setup-platform-preferences\/","title":{"rendered":"Configure Platform Preferences"},"content":{"rendered":"<div id=\"pl-gb923-69e496b63a21d\"  class=\"panel-layout\" ><div id=\"pg-gb923-69e496b63a21d-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-gb923-69e496b63a21d-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb923-69e496b63a21d-0-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"0\" ><div id=\"pl-w675fe5d857aff\"  class=\"panel-layout\" ><div id=\"pg-w675fe5d857aff-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w675fe5d857aff-0-0\"  class=\"panel-grid-cell\" ><div 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xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\" enable-background=\"new 0 0 512 512\" xml:space=\"preserve\">\n\t\t\t\t\t<path d=\"M460.355,421.59L353.844,315.078c20.041-27.553,31.885-61.437,31.885-98.037\n\t\t\t\t\t\tC385.729,124.934,310.793,50,218.686,50C126.58,50,51.645,124.934,51.645,217.041c0,92.106,74.936,167.041,167.041,167.041\n\t\t\t\t\t\tc34.912,0,67.352-10.773,94.184-29.158L419.945,462L460.355,421.59z M100.631,217.041c0-65.096,52.959-118.056,118.055-118.056\n\t\t\t\t\t\tc65.098,0,118.057,52.959,118.057,118.056c0,65.096-52.959,118.056-118.057,118.056C153.59,335.097,100.631,282.137,100.631,217.041\n\t\t\t\t\t\tz\"\/>\n\t\t\t\t<\/svg>\n\t\t<\/span>\n\t<\/button>\n\n\t\n\t\n\t<div class='proloading'>\n\n\t\t<div class=\"asl_loader\"><div class=\"asl_loader-inner asl_simple-circle\"><\/div><\/div>\n\n\t\t\t<\/div>\n\n\t\t\t<div class='proclose'>\n\t\t\t<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\"\n\t\t\t\ty=\"0px\"\n\t\t\t\twidth=\"12\" height=\"12\" viewBox=\"0 0 512 512\" enable-background=\"new 0 0 512 512\"\n\t\t\t\txml:space=\"preserve\">\n\t\t\t\t<polygon points=\"438.393,374.595 319.757,255.977 438.378,137.348 374.595,73.607 255.995,192.225 137.375,73.622 73.607,137.352 192.246,255.983 73.622,374.625 137.352,438.393 256.002,319.734 374.652,438.378 \"\/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\n\t\n<\/div>\t<\/div>\n\t<div class='asl_data_container' style=\"display:none !important;\">\n\t\t<div class=\"asl_init_data wpdreams_asl_data_ct\"\n\tstyle=\"display:none !important;\"\n\tid=\"asl_init_id_1\"\n\tdata-asl-id=\"1\"\n\tdata-asl-instance=\"1\"\n\tdata-settings=\"{&quot;homeurl&quot;:&quot;https:\\\/\\\/help.eocean.net\\\/knowledge\\\/&quot;,&quot;resultstype&quot;:&quot;vertical&quot;,&quot;resultsposition&quot;:&quot;hover&quot;,&quot;itemscount&quot;:4,&quot;charcount&quot;:0,&quot;highlight&quot;:false,&quot;highlightWholewords&quot;:true,&quot;singleHighlight&quot;:false,&quot;scrollToResults&quot;:{&quot;enabled&quot;:false,&quot;offset&quot;:0},&quot;resultareaclickable&quot;:1,&quot;autocomplete&quot;:{&quot;enabled&quot;:false,&quot;lang&quot;:&quot;en&quot;,&quot;trigger_charcount&quot;:0},&quot;mobile&quot;:{&quot;menu_selector&quot;:&quot;#menu-toggle, 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value=\"1\">\n\n\t<div class=\"asl_option_inner hiddend\">\n\t\t<input type='hidden' name='qtranslate_lang' id='qtranslate_lang'\n\t\t\t\tvalue='0'\/>\n\t<\/div>\n\n\t\n\t\n\t<fieldset class=\"asl_sett_scroll\">\n\t\t<legend style=\"display: none;\">Generic selectors<\/legend>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"exact\"\n\t\t\t\t\t\taria-label=\"Exact matches only\"\n\t\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tExact matches only\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"title\"\n\t\t\t\t\t\taria-label=\"Search in title\"\n\t\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tSearch in title\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"content\"\n\t\t\t\t\t\taria-label=\"Search in content\"\n\t\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tSearch in content\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option_inner hiddend\">\n\t\t\t<input type=\"checkbox\" value=\"excerpt\"\n\t\t\t\t\taria-label=\"Search in excerpt\"\n\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t<\/div>\n\t<\/fieldset>\n\t<fieldset class=\"asl_sett_scroll\">\n\t\t<legend style=\"display: none;\">Post Type Selectors<\/legend>\n\t\t\t\t\t<div class=\"asl_option_inner hiddend\">\n\t\t\t\t<input type=\"checkbox\" value=\"post\"\n\t\t\t\t\t\taria-label=\"Hidden option, ignore please\"\n\t\t\t\t\t\tname=\"customset[]\" checked=\"checked\"\/>\n\t\t\t<\/div>\n\t\t\t\t<\/fieldset>\n\t<\/form>\n\t<\/div>\n<\/div>\n\n      <\/div>\n   <\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div id=\"pl-gb923-69e496b63a4dc\"  class=\"panel-layout\" ><div id=\"pg-gb923-69e496b63a4dc-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-gb923-69e496b63a4dc-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb923-69e496b63a4dc-0-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"mobile_section custom_container panel-widget-style panel-widget-style-for-gb923-69e496b63a4dc-0-0-0\" ><div id=\"pl-w68627e8abab17\"  class=\"panel-layout\" ><div id=\"pg-w68627e8abab17-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w68627e8abab17-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68627e8abab17-0-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"textwidget custom-html-widget\">[mobile_menu]<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div id=\"pl-gb923-69e496b63a70a\"  class=\"panel-layout\" ><div id=\"pg-gb923-69e496b63a70a-0\"  class=\"panel-grid panel-has-style\" ><div class=\"custom_container panel-row-style panel-row-style-for-gb923-69e496b63a70a-0\" ><div id=\"pgc-gb923-69e496b63a70a-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb923-69e496b63a70a-0-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"0\" ><div id=\"pl-w68dd2be7529e0\"  class=\"panel-layout\" ><div id=\"pg-w68dd2be7529e0-0\"  class=\"panel-grid panel-has-style\" ><div class=\"getting_started_section panel-row-style panel-row-style-for-w68dd2be7529e0-0\" ><div id=\"pgc-w68dd2be7529e0-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68dd2be7529e0-0-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"0\" ><div id=\"pl-w68dd2be7529e9\"  class=\"panel-layout\" ><div id=\"pg-w68dd2be7529e9-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w68dd2be7529e9-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68dd2be7529e9-0-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"textwidget custom-html-widget\"><div class=\"breadcrumb_section\">\n\t<ul>\n\t\t<li>\n\t\t\t<a href=\"\/\">Help Center<\/a>\n\t\t<\/li>\n\t\t<i class=\"fa fa-chevron-right\"><\/i>\n\t\t<li>\n\t\t\t<p>Getting Started<\/p>\n\t\t<\/li>\n\t<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-w68dd2be7529e9-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w68dd2be7529e9-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68dd2be7529e9-1-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"textwidget custom-html-widget\"><ul class=\"left-menu\"><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/campaign-manager\/\">Campaign Manager<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/chat-manager\/\">Chat Manager<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/chatbot-builder\/\">ChatBot Builder<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/digital-connect-api-docs\/\">Digital Connect API Docs<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/getting-started\/\">Getting Started<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/insights\/\">Insights<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/integrations\/\">Integrations<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/plans-pricing\/\">Plans Pricing<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/sms-service\/\">SMS Service<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/support-channel\/\">Support Channel<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/template-manager\/\">Template Manager<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/users-and-teams\/\">Users and Teams<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/whatsapp-business-platform\/\">Whatsapp Business Platform<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/whatsapp-manager\/\">WhatsApp Manager<\/a><\/div><\/li><\/ul><\/div><\/div><\/div><div id=\"pgc-w68dd2be7529e9-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-w68dd2be7529e9-1-1-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"2\" ><div class=\"textwidget custom-html-widget\"><div class=\"menu_page_inner_section\">\n\t<h1>\n\t\tConfigure Platform Preferences\n\t<\/h1>\n\t<h3>\n\t\tDigital Connect preferences allow you to configure default platform settings to help accomplish desired functionality. It is important to review all of the options available and apply configurations that meet your business needs\n\t<\/h3>\n\t<div class=\"badge_section\">\n\t\t<p>\n\t\t\tOnly Administrators  can access and setup Platform Preferences\n\t\t<\/p>\n\t<\/div>\n\t\n\t<p>\n\t\tYou can configure your Platform Preferences by applying the following steps:\n\t<\/p>\n\t<ul style=\"margin-bottom: 25px\">\n\t\t<li>Login to your Digital Connect account and click on <strong>Settings > Preferences<\/strong><\/li>\n\t<\/ul>\n\t\n\t<div class=\"inner_para_section\">\n\t\t<h4>\n\t\t\tSetup your Timezone\n\t\t<\/h4>\n\t\t\n\t\t<p>\n\t\t\tIn the <strong>Time Zone<\/strong> section, you can set a default time zone for your account using the drop down menu. \n\t\t<\/p>\n\t\t<img decoding=\"async\" src=\"https:\/\/help.eocean.net\/knowledge\/wp-content\/uploads\/2025\/09\/image-png-Dec-30-2021-09-27-44-37-AM.webp\" \/>\n\t<\/div>\n\t\n\t<div class=\"inner_para_section\">\n\t\t<h4>\n\t\t\tEnable Security\n\t\t<\/h4>\n\t\t\n\t\t<p>\n\t\t\tTypically, logging into Digital Connect requires just your username and password. With two-factor authentication (2FA) turned on, logging in requires verification using a code sent on your mobile phone or email address. Because logging in with 2FA requires an additional layer of security , the risk of a potential intruder gaining access to your account is much lower. In the Security section, you can enable two-factor authentication for your user accounts.\n\t\t<\/p>\n\t\t\n\t\t<p>\n\t\t\tOnce enabled, your users will receive a one-time code on their registered mobile phone number and\/or registered email address  to log in to their accounts.\n\t\t<\/p>\n\t\t\n\t\t<ul>\n\t\t\t<li>You can enable two-factor authentication by toggling the button towards right side. \n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/help.eocean.net\/knowledge\/wp-content\/uploads\/2025\/09\/image-png-Dec-30-2021-09-48-08-39-AM.webp\" \/>\n\t\t\t<\/li>\n\t\t\t<li>It will prompt the modal window asking you to select the check boxes to receive code via SMS or Email<\/li>\n\t\t\t<li>\n\t\t\t\tSelect your options and click <strong>save changes<\/strong> \n\t\t\t\t\t<p>\n\t\t\t\t\t\tYour users will now receive a unique code to login to their account as an added layer of security in addition to their account password.\n\t\t\t\t<\/p>\n\t\t\t<\/li>\n\t\t<\/ul>\n\t\t\n\t\t<div class=\"badge_section\">\n\t\t\t<p>\n\t\t\t\tIt is recommended to enable  both SMS and Email verification to avoid the possibility of SMS OTP delivery failures\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div class=\"inner_para_section\">\n\t\t<h4>\n\t\t\tAuto-hide conversations\n\t\t<\/h4>\n\t\t\n\t\t<p>\n\t\t\tAt times, due to compliance or security related requirements, you may be required to hide customer agent conversations  once conversation status is marked <strong>closed<\/strong> by your agents.\n\t\t<\/p>\n\t\t\n\t\t<p>\n\t\t\tYou can enable auto-hide conversations feature by toggling the button towards right and click <strong>save changes<\/strong>.  \n\t\t<\/p>\n\t\t\n\t\t<img decoding=\"async\" src=\"https:\/\/help.eocean.net\/knowledge\/wp-content\/uploads\/2025\/09\/image-png-Dec-30-2021-10-25-35-27-AM.webp\" \/>\n\t\t\n\t\t<p>\n\t\t\tOnce enabled all conversations marked closed by your agents will be automatically hidden within the customer conversation window.\n\t\t<\/p>\n\t\t\n\t\t<img decoding=\"async\" src=\"https:\/\/help.eocean.net\/knowledge\/wp-content\/uploads\/2025\/09\/image-png-Dec-30-2021-11-00-42-08-AM.webp\" \/>\n\t<\/div>\n\t\n\t<div class=\"inner_para_section\">\n\t\t<h4>\n\t\t\tAutomatically assign conversations\n\t\t<\/h4>\n\t\t<p>\n\t\t\tThis feature is very helpful in case of high volume of incoming conversations to assign them to your agents automatically using a round-robin mechanism.\n\t\t<\/p>\n\t\t<ul>\n\t\t\t<li>\n\t\t\t\t Toggle the  icon towards right and click on <strong>save changes<\/strong> and all your conversations will be automatically assigned to your agents\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/help.eocean.net\/knowledge\/wp-content\/uploads\/2025\/09\/image-png-Dec-30-2021-11-16-02-44-AM.webp\" \/> \n\t\t\t<\/li>\n\t\t<\/ul>\n\t<\/div>\n\t\n\t<div class=\"inner_para_section\">\n\t\t<h4>\n\t\t\tEmail Conversation Transcript\n\t\t<\/h4>\n\t\t<p>\n\t\t\tThis section allows you to configure authorized email addresses to receive a conversation transcript for each conversation once its closed by your agent.\n\t\t<\/p>\n\t\t<p style=\"text-decoration: underline;\">\n\t\t\tManually Email conversation transcript\n\t\t<\/p>\n\t\t<p>\n\t\t\tYou can allow your agents to manually email conversation transcripts on a case to case basis.\n\t\t<\/p>\n\t\t<ul>\n\t\t\t<li>Toggle the top icon towards right and add email addresses of your authorized recipients in the provided section under <strong>Enter Email Addresses<\/strong>.<\/li>\n\t\t\t<li>\n\t\t\t\tClick <strong>save changes<\/strong>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/help.eocean.net\/knowledge\/wp-content\/uploads\/2025\/09\/image-png-Dec-30-2021-12-02-17-66-PM.webp\" \/> \n\t\t\t<\/li>\n\t\t\t<li>Click on <strong>chat manager<\/strong> in the left navigation menu and then select any conversation<\/li>\n\t\t\t<li>Navigate to top right of the conversation window and click on <strong>Send Chat Transcript<\/strong> button to send email transcripts to  authorized email recipients <br \/><br \/>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/help.eocean.net\/knowledge\/wp-content\/uploads\/2025\/09\/image-png-Dec-30-2021-12-16-29-64-PM.webp\" \/>\n\t\t\t<\/li>\n\t\t<\/ul>\n\t\t<p style=\"text-decoration: underline;\">\n\t\t\tAutomatically email conversation transcript\n\t\t<\/p>\n\t\t<ul>\n\t\t\t<li>\n\t\t\t\tToggle the bottom icon towards right  and Click <strong>save changes<\/strong>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/help.eocean.net\/knowledge\/wp-content\/uploads\/2025\/09\/auto-email1.webp\" \/>\n\t\t\t\tAll your conversation transcripts will now be automatically emailed to your authorized email recipients once you agent marks the conversation as <strong>Closed<\/strong>.\n\t\t\t<\/li>\n\t\t<\/ul>\n\t<\/div>\n\t\n\t\n\t[feedback_form]\n\t\n\t[related_articles]\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Getting Started<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[6],"tags":[],"class_list":["post-923","post","type-post","status-publish","format-standard","hentry","category-getting-started"],"_links":{"self":[{"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/posts\/923","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/comments?post=923"}],"version-history":[{"count":2,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/posts\/923\/revisions"}],"predecessor-version":[{"id":3141,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/posts\/923\/revisions\/3141"}],"wp:attachment":[{"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/media?parent=923"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/categories?post=923"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/tags?post=923"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}