{"id":979,"date":"2024-12-11T09:36:13","date_gmt":"2024-12-11T09:36:13","guid":{"rendered":"https:\/\/interkeykb.eoceandemo.com\/?p=979"},"modified":"2025-10-01T13:39:34","modified_gmt":"2025-10-01T13:39:34","slug":"offical-business-account","status":"publish","type":"post","link":"https:\/\/help.eocean.net\/knowledge\/offical-business-account\/","title":{"rendered":"get an Official Business Account for WhatsApp"},"content":{"rendered":"<div id=\"pl-gb979-69f3053f58de4\"  class=\"panel-layout\" ><div id=\"pg-gb979-69f3053f58de4-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-gb979-69f3053f58de4-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb979-69f3053f58de4-0-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"0\" ><div id=\"pl-w675fec7b52726\"  class=\"panel-layout\" ><div id=\"pg-w675fec7b52726-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w675fec7b52726-0-0\"  class=\"panel-grid-cell\" ><div 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value=\"1\">\n\n\t<div class=\"asl_option_inner hiddend\">\n\t\t<input type='hidden' name='qtranslate_lang' id='qtranslate_lang'\n\t\t\t\tvalue='0'\/>\n\t<\/div>\n\n\t\n\t\n\t<fieldset class=\"asl_sett_scroll\">\n\t\t<legend style=\"display: none;\">Generic selectors<\/legend>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"exact\"\n\t\t\t\t\t\taria-label=\"Exact matches only\"\n\t\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tExact matches only\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"title\"\n\t\t\t\t\t\taria-label=\"Search in title\"\n\t\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tSearch in title\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"content\"\n\t\t\t\t\t\taria-label=\"Search in content\"\n\t\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tSearch in content\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option_inner hiddend\">\n\t\t\t<input type=\"checkbox\" value=\"excerpt\"\n\t\t\t\t\taria-label=\"Search in excerpt\"\n\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t<\/div>\n\t<\/fieldset>\n\t<fieldset class=\"asl_sett_scroll\">\n\t\t<legend style=\"display: none;\">Post Type Selectors<\/legend>\n\t\t\t\t\t<div class=\"asl_option_inner hiddend\">\n\t\t\t\t<input type=\"checkbox\" value=\"post\"\n\t\t\t\t\t\taria-label=\"Hidden option, ignore please\"\n\t\t\t\t\t\tname=\"customset[]\" checked=\"checked\"\/>\n\t\t\t<\/div>\n\t\t\t\t<\/fieldset>\n\t<\/form>\n\t<\/div>\n<\/div>\n\n      <\/div>\n   <\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div id=\"pl-gb979-69f3053f590cb\"  class=\"panel-layout\" ><div id=\"pg-gb979-69f3053f590cb-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-gb979-69f3053f590cb-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb979-69f3053f590cb-0-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"mobile_section custom_container panel-widget-style panel-widget-style-for-gb979-69f3053f590cb-0-0-0\" ><div id=\"pl-w6863963b9c64d\"  class=\"panel-layout\" ><div id=\"pg-w6863963b9c64d-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w6863963b9c64d-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w6863963b9c64d-0-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"textwidget custom-html-widget\">[mobile_menu]<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div id=\"pl-gb979-69f3053f592ec\"  class=\"panel-layout\" ><div id=\"pg-gb979-69f3053f592ec-0\"  class=\"panel-grid panel-has-style\" ><div class=\"custom_container panel-row-style panel-row-style-for-gb979-69f3053f592ec-0\" ><div id=\"pgc-gb979-69f3053f592ec-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-gb979-69f3053f592ec-0-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"0\" ><div id=\"pl-w68dd2f158ff94\"  class=\"panel-layout\" ><div id=\"pg-w68dd2f158ff94-0\"  class=\"panel-grid panel-has-style\" ><div class=\"getting_started_section panel-row-style panel-row-style-for-w68dd2f158ff94-0\" ><div id=\"pgc-w68dd2f158ff94-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68dd2f158ff94-0-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"0\" ><div id=\"pl-w68dd2f158ff9d\"  class=\"panel-layout\" ><div id=\"pg-w68dd2f158ff9d-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w68dd2f158ff9d-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68dd2f158ff9d-0-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"textwidget custom-html-widget\"><div class=\"breadcrumb_section\">\n\t<ul>\n\t\t<li>\n\t\t\t<a href=\"\/\">Help Center<\/a>\n\t\t<\/li>\n\t\t<i class=\"fa fa-chevron-right\"><\/i>\n\t\t<li>\n\t\t\t<p>WhatsApp Business Platform<\/p>\n\t\t<\/li>\n\t<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-w68dd2f158ff9d-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w68dd2f158ff9d-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w68dd2f158ff9d-1-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"textwidget custom-html-widget\"><ul class=\"left-menu\"><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/campaign-manager\/\">Campaign Manager<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/chat-manager\/\">Chat Manager<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/chatbot-builder\/\">ChatBot Builder<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/digital-connect-api-docs\/\">Digital Connect API Docs<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/getting-started\/\">Getting Started<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/insights\/\">Insights<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/integrations\/\">Integrations<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/plans-pricing\/\">Plans Pricing<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/sms-service\/\">SMS Service<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/support-channel\/\">Support Channel<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/template-manager\/\">Template Manager<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/users-and-teams\/\">Users and Teams<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/whatsapp-business-platform\/\">Whatsapp Business Platform<\/a><\/div><\/li><li class=\"menu-item \"><div class=\"menu-row\"><a class=\"menu-link\" href=\"https:\/\/help.eocean.net\/knowledge\/knowledge\/whatsapp-manager\/\">WhatsApp Manager<\/a><\/div><\/li><\/ul><\/div><\/div><\/div><div id=\"pgc-w68dd2f158ff9d-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-w68dd2f158ff9d-1-1-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"2\" ><div class=\"textwidget custom-html-widget\"><div class=\"menu_page_inner_section\">\n\t<h1>\n\t\tHow to get an Official Business Account (&#8220;Green tick&#8221;) for WhatsApp\n\t<\/h1>\n\t<h3 style=\"margin-bottom: 40px;\">\n\t\tThe Green Tick next to a WhatsApp business name indicates that the entity has been approved as an Official Business Account. The business name will also be displayed in contacts, along with a green tick to show the business is verified.\n\t<\/h3>\n\t\n\t<p>\n\t\tApproval of your WhatsApp business account however does not automatically mean that you are an <strong>Offical Business Account<\/strong> and users will see a Green Tick next to your name. To become an <strong>Official Business Account<\/strong> you need to go through a second approval process and E ocean can help you apply for Green Tick.\n\t<\/p>\n\t\n\t<p>\n\t\tIf your request is approved, your WhatsApp Business account will automatically be upgraded to an <strong>Official Business account<\/strong> and show a verified green tick right beside your profile picture\n\t<\/p>\n\t\n\t<p style=\"margin-bottom: 30px;\">\n\t\tThis brings us to the next section &#8211; the different types of business accounts! \n\t<\/p>\n\t\n\t<div class=\"inner_para_section\">\n\t\t<h4 style=\"margin-bottom: 15px;\">\n\t\t\tTypes of Business Accounts\n\t\t<\/h4>\n\t\t\n\t\t<p>\n\t\t\tThere are two types of WhatsApp business accounts:\n\t\t<\/p>\n\t\t\n\t\t<table class=\"table_section\">\n\t\t\t<tr>\n\t\t\t\t<th>Name<\/th>\n\t\t\t\t<th>Description<\/th>\n\t\t\t<\/tr>\n\t\t\t\n\t\t\t<tr>\n\t\t\t\t<td style=\"width: 30%\"><strong>Official Business Account<\/strong><\/td>\n\t\t\t\t<td style=\"width: 70%\">WhatsApp has verified that an authentic, notable brand owns this account.<br\/><br\/>An official business account has a green checkmark badge in its profile and chat thread headers. The name of the business is visible even if the user hasn\u2019t added the business to their address book.<br \/><br \/>Very few businesses will be official business accounts.<\/td>\n\t\t\t<\/tr>\n\t\t\t\n\t\t\t<tr>\n\t\t\t\t<td style=\"width: 30%\"><strong>Business Account<\/strong><\/td>\n\t\t\t\t<td style=\"width: 70%\">By default, any account using the WhatsApp Business API or WhatsApp Business App is a business account.<br \/><br \/>\n\nWhatsApp verifies the authenticity of a brand for every account on the WhatsApp Business API.<\/td>\n\t\t\t<\/tr>\n\t\t<\/table>\n\t<\/div>\n\t\n\t<div class=\"inner_para_section\">\n\t\t<h4 style=\"margin-bottom: 15px;\">\n\t\t\tEligibility criteria for a Green Tick on WhatsApp\n\t\t<\/h4>\n\t\t\n\t\t<ul>\n\t\t\t<li>You must be using WhatsApp API Approved Business Account<\/li>\n\t\t\t<li>You must enable 2 Step Authentication<\/li>\n\t\t\t<li>The facebook business verification should be completed on your FB Business Manager<\/li>\n\t\t\t<li>Must be a business (Individuals are not allowed as of now)<\/li>\n\t\t\t<li>Recommended you are in <a href=\"https:\/\/developers.facebook.com\/docs\/whatsapp\/messaging-limits#messaging\">Tier 2 or above messaging level<\/a><\/li>\n\t\t\t<li>Must be a notable and reputed brand<\/li>\n\t\t<\/ul>\n\t<\/div>\n\t\n\t<div class=\"inner_para_section\">\n\t\t<h4 style=\"margin-bottom: 15px;\">\n\t\t\tHow long does the Green Tick Application decision take?\n\t\t<\/h4>\n\t\t\n\t\t<p>\n\t\t\tGreen Tick application decision normally takes about 1-2 business days. In some cases, it may take up to a week.\n\t\t<\/p>\n\t<\/div>\n\t\n\t<div class=\"inner_para_section\">\n\t\t<h4 style=\"margin-bottom: 15px;\">\n\t\t\tWhich businesses are not eligible for WhatsApp Green Tick Verification?\n\t\t<\/h4>\n\t\t\n\t\t<p>\n\t\t\tWhatsApp disallows certain business categories for WhatsApp API and hence for WhatsApp Green Tick Verification. Businesses dealing in the following products\/services cannot be approved for using WhatsApp Business APIs:\n\t\t<\/p>\n\t\t\n\t\t<ul>\n\t\t\t<li>Drugs<\/li>\n\t\t\t<li>Tobacco Items<\/li>\n\t\t\t<li>Gambling Businesses<\/li>\n\t\t\t<li>Alcohol Brands<\/li>\n\t\t\t<li>Weapons &#038; Ammunition Businesses<\/li>\n\t\t\t<li>Live Animals<\/li>\n\t\t\t<li>Adult Product\/Services<\/li>\n\t\t\t<li>Medical &#038; Healthcare Products<\/li>\n\t\t\t<li>Dating Services<\/li>\n\t\t\t<li>Cryptocurrencies<\/li>\n\t\t<\/ul>\n\t\t\n\t\t<p>\n\t\t\tTo get the full list and updated details about WhatsApp\u2019s prohibited categories, please <a href=\"https:\/\/business.whatsapp.com\/policy\">refer to this article<\/a>.\n\t\t<\/p>\n\t<\/div>\n\t\n\t<div class=\"badge_section\" style=\"background-color: #ffebe6;\n    border-left: 5px solid #e68250;\">\n\t\t<p>\n\t\t\tApproval for a WhatsApp Verified Business Account <strong>is not guaranteed<\/strong>, and is subject to approval by WhatsApp. WhatsApp does not disclose their criteria for approving Official Business Accounts. To learn more, click  <a href=\"https:\/\/developers.facebook.com\/docs\/whatsapp\/overview\/business-accounts#official\">here<\/a>\n\t\t<\/p>\n\t<\/div>\n\t\n\t[feedback_form]\n\t\n\t[related_articles]\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Whatsapp Business Platform<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[14],"tags":[],"class_list":["post-979","post","type-post","status-publish","format-standard","hentry","category-whatsapp-business-platform"],"_links":{"self":[{"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/posts\/979","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/comments?post=979"}],"version-history":[{"count":1,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/posts\/979\/revisions"}],"predecessor-version":[{"id":3169,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/posts\/979\/revisions\/3169"}],"wp:attachment":[{"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/media?parent=979"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/categories?post=979"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.eocean.net\/knowledge\/wp-json\/wp\/v2\/tags?post=979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}