Before you can add Instagram channel, you have to make sure that you fulfill the following requirements.
Mandatory requirements to add Instagram as a Digital Connect channel
Before you can add Instagram channel, you have to make sure that you fulfill the following requirements.
- Your Instagram account must be registered as a Business account
- The Instagram account must be connected to a Facebook page
- You must allow access to Messages of Connected Tools
How to link your Instagram profile to a Facebook Page
- Log into your Instagram Business profile on a mobile phone.
- If you haven’t already, convert your Instagram profile to a Professional Account — and set it to Business.
- Click Edit Profile, then click Switch to Professional Account and follow wizard by tapping on Continue
- Select Category that best describes your business and press OK to confirm.
- Click Connect or Create.
- You can choose to connect an existing Facebook page or create a new one.
- If you aren’t already logged into your Facebook account, do it now.
- You’ll be prompted to set up your Accounts Center.
- Click Yes, Finish Setup.
- Select the page that you want to connect the profile to, or create a new one.
- Click Done to complete the process.
How to allow ‘Access to Messages’ on Instagram
- Log into the Instagram profile on a mobile phone.
- If you haven’t already, convert your Instagram profile to a Professional Account — and set it to Business.
- Go to Settings then click Privacy.
- Click Messages.
- Click the toggle so that Allow Access to Messages is enabled.
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