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Getting Started

Learn about setting up Digital Connect for the first time.

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Support Channels

Integrate social channels to enable your agents to communicate with your customers using Digital Connect.

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Users and Teams

Learn all about creating and deleting users and teams and user roles and permissions in Digital Connect.

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WhatsApp Business Platform

Learn all about WhatsApp Business Platform including message types, business verification, opt-in methods and more.

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Conversations

Learn all about managing and assigning conversations using tags, notes and private notes to your teams in Digital Connect.

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ChatBot Builder

Learn all about building a bot

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Campaign Manager

Learn about how to leverage WhatsApp Business Platform to send WhatsApp campaigns using Digital Connect Campaign manager.

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Insights

Insights provide information and insight into your team's performance, customer satisfaction and Campaign performance

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Integrations

Integrate e-commerce platforms to deliver quick support and drive more sales with instant access to customers’ data within Digital Connect.

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Plans & Pricing

Learn all about Digital Connect's monthly subscription plans and WhatsApp Conversation charges

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SMS Service

Troubleshooting, MNP, Text Rendering, Encoding language,

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Template Manager

Learn how to create and submit templates for approval by WhatsApp

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