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    • MNP Related
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      Back to home
      1. Help Center
      2. SMS Service
      • Getting Started
      • Support Channels
        • Google's Business Messages
        • Facebook Messenger
        • Instagram
        • Web Chat
      • Users and Teams
      • WhatsApp Business Platform
      • Chat Manager
      • ChatBot Builder
      • Campaign Manager
      • Insights
      • Integrations
        • Shopify
      • Plans & Pricing
      • SMS Service
        • MNP Related
        • Troubleshooting
        • General Queries
      • Template Manager
      • Digital Connect API Docs
      • WhatsApp Manager

      SMS Service

      Troubleshooting, MNP, Text Rendering, Encoding language,

      MNP Related

      • What is MNP?
      • How does MNP work?
      • Why do users change their Network?
      • How to address daily complaints related to MNP?

      Troubleshooting

      • You are able to ping Domain/URL but the service is still not working
      • You are a Linux user but while calling our SMS API it shows you the error Invalid Username and Password
      • You are trying to access our SMS API but facing a time-out error Or URL not responding Error.
      • You are sending SMS but not receiving in the actual format (Incorrect rendering of Text)

      General Queries

      • Why SMS failed Or Undelivered?
      • What is the SMS Packet count/range?
      • What is the standard format for number
      • Which character encoding we used for English text
      • Which character encoding we used for URDU text
      See more
      company logo
      Help Center
      • Go to eocean.net
      • Go to Customer Portal